Contact Information
Address
Building 4, No. 5, Baicao Road 993, Gaoxin District, Chengdu, China
info@longxinprinting.com
Phone
+8613458523310
Get in Touch
Frequently Asked Questions
What is the typical turnaround time for an order?
Turnaround times vary depending on the product and quantity. Standard printing jobs typically take 3-5 business days, while complex custom projects may take longer. We offer rush services for an additional fee if you need your order sooner.
Do you offer design services?
Yes, we have an in-house design team that can help you create custom designs for your printing projects. Please contact us for pricing and additional information on our design services.
What file formats do you accept for printing?
We accept most standard file formats, including PDF, AI, PSD, INDD, JPEG, and PNG. PDF files with embedded fonts and images are preferred for the best print quality.
Do you offer samples before full production?
Yes, we can provide samples or proofs for most products before proceeding with full production. There may be a small fee for physical samples, which is typically credited toward your final order.
What are your shipping options?
We offer local delivery, standard shipping, and express shipping options. Shipping costs are calculated based on the weight of your order and the delivery address. International shipping is also available.